How do I find out if I have connected the correct Withings account to the Mia Health app?

If you are unsure about which Withings account you are using, you can verify the connected account by going to the Withings app, tapping on the person icon at the top left, then the gear icon at the top right, and selecting "Account and security."  Take note of the email address you are logged in with under "Withings Account."

Afterward, disconnect "Withings" in the Mia Health app, and when reconnecting, make sure to use the same email address you found in the Withings app.

If you didn't find the answer to your question, feel free to contact our customer support.