1. Devices & syncing
  2. Missing heart rate data in the Mia Health app

Why isn't data from my Suunto heart rate monitor appearing in the Mia Health app?

If you've connected Suunto to Mia Health without data appearing, it's possible that you've linked a different Suunto account than the one you usually use. You can check the connected Suunto account by going to the Suunto app, tapping on the person icon at the bottom right, and selecting "Settings", then "Account" and note the email address you are logged in with.

Then, disconnect "Suunto" in the Mia Health app, and when reconnecting, make sure to use the same email address you found in the Suunto app.

If you didn't find the answer to your question, feel free to contact our user support.

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